Privacy Policy for Brit MVP

Effective Date: October 5, 2024

Brit MVP ("we," "us," or "our") operates a business providing consulting services and products. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.britmvp.com, place an order, or otherwise interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We collect different types of information depending on how you interact with us. This includes:

A. Personal Information

Personal information is any information that can be used to identify you. We may collect and store the following personal information:

  • Name: For identification purposes.

  • Email address: To communicate with you about orders, promotions, and services.

  • Phone number: For customer support, order tracking, and delivery updates.

  • Payment Information: Such as credit card numbers, billing addresses, and other payment details needed to process transactions.

  • IP Address: Automatically collected to help diagnose problems with our server and administer the website.

B. Non-Personal Information

We may also collect non-personal data, such as:

  • Browser type and operating system: To optimize our website for different platforms.

  • Referral information: Such as the site or advertisement that referred you to our website.

  • Browsing activity: Information about how you use our website, including the pages you visit, the time spent on those pages, and the links you click.

2. How We Collect Information

We use various methods to collect personal and non-personal data, including:

A. Information You Provide Directly

You may provide personal data in the following ways:

  • Contact forms: When you fill out a form to ask a question, request support, or contact us for other reasons.

  • Orders and purchases: When you place an order through our website, we collect payment information and shipping details.

  • Email signups: When you subscribe to our newsletters or promotional emails.

B. Automatic Data Collection

We collect certain information automatically when you visit our website:

  • Cookies: Small text files placed on your device to enhance the functionality and performance of the website (See Section 6 for more details).

  • Website Analytics: Data about your usage of our website, collected through Google Analytics or other third-party services to help us understand how visitors engage with our website.

C. Third-Party Data Collection

If you use social media features (such as the "Like" or "Share" buttons), the respective social media platform may collect certain data based on your interactions with those features.

3. Purpose of Collecting Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: To process and fulfill your orders, including shipping products and providing updates on your purchase status.

  • Customer Support: To respond to your inquiries, provide customer service, and resolve issues related to orders or products.

  • Marketing Communications: To send you promotional materials, newsletters, and special offers (you can opt-out at any time).

  • Website Analytics: To analyze and improve the performance of our website, ensure security, and develop new services.

  • Compliance: To comply with legal requirements, such as tax reporting or record-keeping obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with certain third parties in the following situations:

A. Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website or business. Examples include:

  • Payment Processors: We use Stripe to process your payments securely. Stripe complies with the Payment Card Industry Data Security Standards (PCI-DSS) and is obligated to protect your information.

  • Shipping Providers: If you place an order, we may share your address and phone number with shipping partners to deliver your product.

  • Email Marketing Services: To send you updates and promotional messages, we use third-party marketing platforms that comply with privacy and data security laws.

B. Legal Requirements

We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or other legal processes.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified of any such change in ownership or control of your personal data.

5. How We Protect Your Information

We take the security of your personal information seriously. We implement the following safeguards to protect your data from unauthorized access, use, or disclosure:

  • Encryption: We use encryption technology (such as SSL) to secure sensitive information during transmission, such as payment data.

  • Secure Servers: Our servers are protected by firewalls and monitored for potential security vulnerabilities.

  • Access Controls: Access to your personal data is limited to authorized personnel who have a legitimate need to access that information to perform their duties.

  • Two-Factor Authentication (2FA): We require two-factor authentication for critical accounts to enhance security.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies, pixel tags, and other tracking technologies to collect information about your browsing behavior. These technologies help us:

  • Analyze Usage: To understand how you interact with our website, which helps us improve user experience.

  • Personalize Content: To show you more relevant ads or recommendations based on your browsing activity.

  • Advertise: We may use cookies to display personalized ads on third-party websites.

You can manage your cookie preferences through your browser settings, including the option to delete or reject cookies. However, disabling cookies may limit your ability to use some features of our website.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. Our website and services are intended for individuals aged 18 and older. If we learn that we have collected information from a child under 13, we will take immediate steps to delete that data.

If you believe that we may have collected information from a child under 13, please contact us immediately at support@britmvp.com.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Typically, we will retain:

  • Order-related data: For a period of 5 years to comply with legal and tax obligations.

  • Email communications: Until you opt-out or unsubscribe.

  • Website analytics data: Collected through cookies and tracking technologies, which may be stored for up to 2 years for performance analysis.

You may request the deletion of your personal data at any time (see Section 9).

9. Your Rights Over Your Data

Under applicable laws, you have the following rights regarding your personal information:

  • Right to Access: You can request details of the personal information we hold about you.

  • Right to Rectification: You can ask us to correct or update inaccurate or incomplete information.

  • Right to Deletion: You can request that we delete your personal information. However, certain legal obligations may prevent us from fulfilling this request.

  • Right to Object: You can object to our processing of your personal data in certain circumstances, such as for direct marketing purposes.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@britmvp.com.

10. Opt-Out of Marketing

You can opt out of receiving marketing communications from us by:

  • Clicking the "Unsubscribe" link in any marketing email you receive.

  • Contacting us directly at support@britmvp.com.

Please note that even if you opt out of marketing emails, you may still receive non-promotional communications from us, such as order confirmations or updates about your account.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the revised policy on our website and update the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

  • Email: support@britmvp.com

  • Phone: 407-607-1477